Privacy Notice Nothing But Limited

Introduction

At Nothing But Limited we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website https://www.padlocks.co.uk or make a purchase from our e-commerce store. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other relevant data protection laws.

Information We Collect

Personal Data

We may collect the following personal data from you:

• Contact details: name, address, email address, phone number
• Payment information: credit/debit card details, billing address
• Account information: username, password, purchase history
• Customer service interactions: inquiries, complaints, feedback

Usage Data

We may also collect data on how you access and use our website. This may include information such as your IP address, browser type, pages visited, time and date of visit, and other diagnostic data./P>

How We Use Your Information

The personal data we collect may be used for the following purposes:

• To process and fulfill your orders
• To manage your account and provide customer support
• To communicate with you about your orders, offers, and promotions
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: To fulfill our contract with you when you make a purchase from our e-commerce store
• Consent: When you have given us explicit consent to process your data for specific purposes, such as marketing communications. You will always have the option to opt-out of any marketing
• Legitimate interests: For purposes of improving our services and preventing fraud, provided that these interests are not overridden by your rights and interests
• Legal obligation: When we are required to process your personal data to comply with the law

Sharing Your Information

We may share your personal data with the following parties:

• Service providers: Companies that provide services on our behalf, such as payment processing, order fulfillment, and customer support
• Legal and regulatory authorities: When required by law or to protect our legal rights
• Business partners: With your consent, we may share your data with partners for co-branded offers or promotions

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. Our website uses secure socket layer (SSL) technology to encrypt your data during transmission. Make sure it does.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. Once the retention period expires, we will securely delete or anonymise your data.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to access: You can request a copy of your personal data that we hold
• Right to rectification: You can ask us to correct any inaccurate or incomplete data
• Right to erasure: You can request the deletion of your personal data under certain conditions
• Right to restrict processing: You can ask us to limit the processing of your data under certain conditions
• Right to data portability: You can request the transfer of your data to another organisation or to you
• Right to object: You can object to our processing of your data under certain conditions

To exercise any of these rights, please contact us at dataprivacy@johngoodgroup.co.uk

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new notice on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

• Nothing But Limited
• Quarry House, Hesslewood Office Park, Hessle, HU13 0LH
• dataprivacy@johngoodgroup.co.uk
• 01482 230491

Thank you for trusting Nothing But Padlocks Limited with your personal data. We are committed to protecting your privacy and ensuring that your data is handled with care and respect. We are registered with the ICO under ZB798188.

We are registered at companies house number 06846714 and are owned by John Good Group whose registered address is Quarry House, Hesslewood Office Park, Hessle, HU13 0LH

Lodging A Complaint

Nothing But Padlocks Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the Information Commissioner’s Office. In every instance we would prefer to resolve any issues as we pride ourselves on our exceptional customer service.

Nothing But Limited
Darren Howden
Quarry House, Hesslewood Office Park, Hessle, HU13 0LH
dataprivacy@johngoodgroup.co.uk
01482 230491

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

https://ico.org.uk/make-a-complaint/

We appreciate your feedback and will strive to address any concerns you may have.