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Padlocks Technical Advice Centre

This is our dedicated help, advice and testing results section for padlocks. Every time we get a good question from a customer, or asked to test a product, then we post the answer or results here. Use the list of Categories or the Search Box below to find the answer you're looking for. Don't worry you can get back to your basket our products by clicking our logo above.

We've also created a concise guide with the most commonly asked questions to download and print here:

What is the best way to prevent losing the padlock shackle?

Many good quality high-security padlocks come with a removable shackle. It is important to prevent the shackle from being lost when the padlock is in operation. There are a number of ways to prevent this loss and the method will depend on whether you have an open or closed shackle padlock. How can I retain […]

Can the shackle be completely removed from a Granit padlock?

We have bought a number of Granit Padlocks for shipping containers and they have lock boxes enclosing the padlock. Is it possible to remove the shackle to make it easier to fit the lock? Anonymous Customer Granit locks are very popular for shipping containers for this very reason. The lock uses a ball bearing to […]

What is the best lubricant for a padlock?

This is a very common question and often the mostly commonly used type, WD40, is the wrong choice. I’d be rich by now if I had £1 for every time a customer had told me their lock was still sticky only after a month of using WD40. The problem is that it simply drains out […]

Which key retaining padlock can be changed to be snap-shut?

Not all high-security padlocks will be able to be converted to the snap-shut option but a great example of one that can be is the Abus Extreme series. When you buy a high-security padlock they are often key retaining as standard rather than snap-shut. As the name suggests, when you open the padlock the key […]