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Padlocks Technical Advice Centre

This is our dedicated help, advice and testing results section for padlocks. Every time we get a good question from a customer, or asked to test a product, then we post the answer or results here. Use the list of Categories or the Search Box below to find the answer you're looking for. Don't worry you can get back to your basket our products by clicking our logo above.

We've also created a concise guide with the most commonly asked questions to download and print here:

What are ‘Master Keyed’ padlocks?

A ‘Master Key’ padlock is a unique padlock with its’ own key but part of a larger set. The whole set then can be overridden by what is known as the ‘Master-Key’. For obvious reasons the master-key should be kept secure as an unauthorised copy would compromise the security of the whole set. Due to […]

What are Keyed Alike Padlocks?

For convenience many people will buy a number of padlocks and want them all to be identical and work from the same set of keys. These are known as ‘Keyed Alike padlocks’ and are sometimes also called ‘suited padlocks‘ or ‘same key padlocks‘. Since their cost is often only marginally more expensive than ‘keyed different’ […]

Which padlock does my insurance company require?

Your insurance company is likely to ask you for one of the following padlocks: 1. You must have a 5 lever padlock 2. You must have a closed shackle padlock 3. You must have a CEN graded padlock of 3 or more 4. You must have a Sold Secure padlock It is firstly important to […]

What is the BS EN 12320 Padlock Grade?

BS EN 12320 is the UK equivalent and watered down grading system similar to that of the CEN Grades created by the Association of Building Hardware Manufacturers. It aims to provider the reader with a concise document which includes a summary of relevant sections from the European standard. Download your original copy here (800kb) The […]

What is the CEN grade and how does it relate to padlocks?

CEN grade is a testing standard for padlocks and stands for Central European Norm. Major padlock manufacturers came together to devise a testing standard that was relevant to padlocks. Before this testing system was brought in, some insurance companies tried to use the door lock and safe standards but it simply did not work. You […]